Last updated: September 2026. This page explains what personal information VuyoM Online collects, why, and how it's protected, in line with South Africa's Protection of Personal Information Act (POPIA).
VuyoM Online ("we", "us", "our") is a digital solutions and ICT services company based in Durban, South Africa. This policy covers personal information collected through www.vuyom.online, our contact form, email, phone and WhatsApp.
We collect personal information you give us directly, such as your name, email address, phone number and the content of any message, when you:
We use your information to respond to enquiries, provide quotes, deliver the services or training you've requested, manage hosting accounts and domains on your behalf, and, where you've agreed to it, follow up about related services. We do not sell your personal information to third parties.
Where necessary to deliver a service, we may share limited information with trusted third parties, such as domain registrars, hosting infrastructure providers, or ESET for licensed security software, strictly for the purpose of providing that service. These parties are not authorised to use your information for anything else.
We retain personal information only for as long as necessary to provide our services, meet legal or accounting requirements, or resolve disputes, after which it is securely deleted or anonymised.
You have the right to ask what personal information we hold about you, request that it be corrected or deleted, object to certain processing, and lodge a complaint with South Africa's Information Regulator if you believe your information has been mishandled. To exercise any of these rights, contact us using the details below.
This site may use minimal, functional cookies required for the site to work correctly. It does not currently use tracking or advertising cookies. If analytics tools are added in future, this policy will be updated to reflect that.
We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse or unauthorised access, consistent with the security practices we apply to client systems.
For any questions about this policy or your personal information, contact us at info@vuyom.online or +27 67 618 7704.
This policy is a general guide and not a substitute for formal legal advice. We recommend having it reviewed by a qualified professional to confirm full alignment with your specific data practices and current POPIA requirements.
